Help


General Questions

How can I reach out to someone for help?

Just submit a ticket and we'll get back ASAP!

Account Questions

I forgot my password!

Simply click go to the login page and click Forgot Password? on the page.

How do I change my password?

Simply click go to the login page and click Forgot Password? on the page.

Subscription Questions

How do I upgrade my subscription?

Navigate to the Manage Subscription page. There you can use the checkboxes to add extra posts to your daily limit. Subscription upgrades take effect and are charged immediately.

How do I downgrade my subscription?

Navigate to the Manage Subscription page. There you can use the checkboxes to remove extra posts from your daily limit. Subscription downgrades take effect at the end of the billing period so there is no proration.

On any given day, only as many posts up to your limit will be posted. If you schedule future posts and then downgrade your plan, only as many posts as you have available will be posted. Any excess will be ignored. We recommend modifying your post scheduled before your downgrade takes effect so you know for sure which posts will be processed.

How do I cancel my subscription?

We're sorry to see you go! If there's anything we can do to keep you, please reach out to [email protected] and we can try to accommodate. To cancel your subscription, navigate to the Manage Billing page. From there, you can click Cancel Subscription to cancel. Your subscription will continue to the end of the month so there is no proration.

Article Questions

Why isn't my featured image isn't showing on my post?

Not every news site's theme utilizes the featured image field. For news sites that do support featured images, the URL defined in the article will be used.

How do I upload an image?

To protect the longevity of the news sites, you cannot upload images directly to the network. Images need to be uploaded to another third-party hosting website and the link used to embed the image in your article.

How do I create an image with a link on it?

First, insert the image into the editor. Then, right click the image and choose Link.

Can I edit articles after they are created?

Yes! You can edit articles for up to one week after they are created.

Why can't I edit my article?

You can only edit articles for up to one week after they are created.

Can I edit an article that has already been posted?

If you edit an article that has already been posted, our system will pick up the change and go out and edit existing posts to reflect the edits you've made to your article.

Post Questions

What happens to my posts when I unsubscribe?

Any articles that have been posted to news sites will continue to stay posted even after your subscription ends. Scheduled posts that have not yet been posted will not be posted if you no longer have an active subscription.

What happens to future scheduled posts when I downgrade?

On any given day, only as many posts up to your limit will be posted. If you schedule future posts and then downgrade your plan, only as many posts as you have available will be posted. Any excess will be ignored. We recommend modifying your post scheduled before your downgrade takes effect so you know for sure which posts will be processed.